How your employees do at work plays a significant role in the performance and success of your business. Paying more attention to your staff and providing them with a better experience, such as moving to more beautiful office space, can increase their satisfaction. If they are happy, they will be more productive and consistent, resulting in the potential growth of your business.
Read on to discover the five core aspects of the employee experience.
What Does ‘Employee Experience’ Mean?
Employee experience refers to the overall experiences at your company. It begins from when a person applies for the position up to their last day at work. It’s everything that an individual feels, learns and goes through while in the company. There are four stages to employee experience, which are recruitment, onboarding, development and retention, and exit.
During the recruitment, the employee establishes rapport with their potential employer. In the onboarding, they have already been hired and can get a better picture of what it is like staying in the company. For instance, if they are working in a well-equipped office space, they’ll know that their employer invests in tools that can help with their daily tasks. Moreover, they will have a better experience if this stage goes well.
The employee helps with the company’s success during the development and retention stage. By this time, they already have a routine, growth opportunities and work relationship, all of which can affect their experience. Then there’s the exit stage, where the employee submits their resignation.
What Are Its Core Components?
Culture is what connects everything connecting employees to the organization. It refers to what it’s like to work in your company. Your company’s culture affects employee performance, engagement, satisfaction and motivation. With an exceptional company culture comes a great employee experience.
Physical Work Environment
For business owners, it pays to invest in an office space where employees feel comfortable. Their productivity can suffer when they feel uneasy in the workplace. The ideal workplace of one employee can be different from another. One way to know if your staff enjoys your office is to conduct surveys. You can even include questions about what can improve their work environment.
Studies have shown that a well-kept office environment results in fewer sick days, quicker turnover times, improved employee satisfaction and increased productivity. Some factors affecting the physical work environment include thermal comfort, indoor air quality and ventilation, lighting and daylighting, location, amenities, office layout and biophilia.
Technology has dramatically evolved over recent years, and the internet opened many doors for innovations. The online world completely changed business communication, and some employees can now work virtually anywhere. It has contributed to more efficient work culture.
Today, it’s hard to picture an office space without modern technology. Computers, tablets, and other digital devices have become essential to productivity. Your employees will struggle to complete tasks on time if they don’t have the necessary resources and equipment for the job. Investing in technology is definitely a must if you wish your business to grow.
Establishing an emotional connection lead to increased engagement levels in the workplace. You must think of ways to help your employees connect more emotionally. For instance, instead of just focusing on the amount of work getting done, you should appreciate the output itself. It wouldn’t hurt to take some time to complement employees who excel at their craft.
Growth will not happen without learning and development. You can encourage your employees to take courses to enhance their skills and broaden their knowledge in their field. Besides expanding their knowledge, it will also help them to part what they learned with their colleagues. You can invite experts in your industry to talk about their techniques and share helpful tips.
Why Does Employee Experience Matter?
Increased Engagement and Productivity
Employees look for purpose in their work and want to do something meaningful. Purposeful work can result in growth for employees, the company, and the community. Your company’s sense of purpose comes from its culture, meaning it can significantly impact your employee’s experience.
Excellent employee experience can create a positive effect on overall workplace performance. It allows employees to accomplish their tasks more efficiently. When they are in an office space they like and have great relationships with their coworkers and supervisors, they will have an engaging experience every day at work.
You will see a dramatic improvement in employee productivity when every day is an engaging experience. They will feel more motivated to work and even exert more effort to meet their goals. Meanwhile, things can go the other way around if workplace conditions are not encouraging or don’t meet their expectations.
Better Customer and Work Satisfaction
Workers are more likely to be proactive and innovative if they have great employee experience. They will consistently meet what is expected of them and strive to attain customer satisfaction. With a good employee experience, engaged workers will enjoy their job more. You can expect them to contribute to their work proactively. There will be a reduced probability of burnout, and maintaining work-life balance will also be easier.
Lower Employee Turnover
When employees are unhappy or don’t find purpose in their work, the risk of them not showing up or leaving is higher. Good employee experience can increase morale, boost efficiency and improve brand image. Keep in mind that satisfied employees stay in the company longer.
Attract More Skilled Individuals
There is constant competition among companies to attract the best talents in the industry. Sometimes, the skills of an employee aren’t what the company needs. Meanwhile, individuals with the necessary skills can be selective about where they work. When a company does find someone with great potential, it does its best to keep them. It usually pays attention to good employee experience to make these talented people stay.
At Connecticut Business Centers, you can count on us for your office space needs. We also offer virtual offices and meeting rooms. Give us a call at (203) 359-5600 or fill out our contact form to learn more about our workspace solutions.