Now that practically all forms of communication are done via the internet, does your startup company still need a local phone number? For most companies, the short answer is yes. That’s because having a local phone number has several advantages.
Connecticut Business Centers, your trusted office space provider, lists them below:
The Benefits of Having a Local Phone Number
- A local phone number builds your company’s local presence and enhances its local appeal – A local phone number signifies that your startup has a local presence or office space, which can enhance your company’s local appeal and help attract new customers. After all, most customers are more likely to trust a company if they took the time and effort to establish a presence in their local community.
- Customers are more likely to pick up calls when you’re calling from a local phone number – Thanks to wider trust in local companies, prospective customers are more likely to pick up calls from companies with a local phone number.
- Higher customer satisfaction rates – Responding to customer queries and complaints via email may be more efficient, but they’re also impersonal, which can have an impact on customer satisfaction. If your company has a dedicated phone number, the direct interaction between customers and customer service representatives gives them a sense of assurance that their complaints were heard.
- Keep work and personal phone calls separate even when using the same phone – When running a business, multitasking is a must. However, at the same time, you need to keep your personal and work calls separate, which can be tricky. A local phone number can make multitasking easier by keeping work and personal phone calls separate, even when using the same phone.
Connecticut Business Centers is the premier provider of all-inclusive executive and virtual office space solutions for corporate professionals in the state. As part of our virtual office programs, we provide clients with a local telephone number together with a dedicated receptionist to take their calls. To reserve your workspace solution, call us at (203) 359-5600 or fill out this form. We serve homeowners in Stamford, CT, as well as the surrounding communities in Connecticut.